Secutix

With over 55 years of technological innovation at our core, SECUTIX delivers secure, scalable ticketing solutions trusted by the world’s largest events. Serving over 400M tickets since 2002, we process 68M+ secure digital tickets annually and helped clients generate €2.8BN in yearly revenue last year. 

Trusted by industry giants like UEFA, Opéra de Paris, and Paléo Festival, SECUTIX powers 194 live customer sites across Europe and America and supports 9 of the 15 largest sporting events globally. Our solutions include:

• S-360: Comprehensive ticket sales, access control, and engagement.
• S-PAY: Secure global payment processing.
• S-MOBILE: Mobile app for on-the-go ticketing and tracking attendance data
• S-PROTECT: The advanced security layer of SECUTIX 
• S-CONNECT: API integrations for ticketing
• SECUTIX Business Services: Full, end-to-end, event ticketing services  
• Advanced multi-multi capabilities: Supports multiple event types, multiple venues and ticket shops  

Built on top of leading technologies, including AWS, Oracle OCI, and Adyen, SECUTIX ensures exceptional performance, security, and compliance, with ISAE-3402 certification. We provide personalised solutions for events of all sizes, focusing on security, fan fairness, and data integrity.

Solutions

S-360 - Core ticketing platform

• Cloud-based SaaS for end-to-end event management
• Enterprise sales, marketing, access control & analytics in one place

S-MOBILE - Mobile ticketing service

• Secure digital ticketing with anti-fraud features
• Includes TIXNGO wallet for push notifications & attendee engagement

S-PAY - Payment processing

• Unified online payment system for ticket purchases
• Reduces intermediaries, simplifies transactions & unlocks monetisation

S-CONNECT - Data & integrations layer

• APIs, webhooks, CRM integrations & enterprise reporting
• Connects ticketing data across all SECUTIX products

S-PROTECT - Security & fraud prevention

• Blocks bots, verifies real fans & guarantees ticket authenticity
• Protects revenue, prevents fraud & secures IT infrastructure

SECUTIX and Arenametrix have maintained a strategic technology partnership for over a decade. This sustained collaboration, spanning a broad portfolio of sporting and cultural events, diverse rightholder profiles, and successive generations of API development, represents a depth of integration that is not readily replicated by more recent market entrants. For event organisers, it provides access to a mature, extensively validated data infrastructure, one capable of transforming every audience interaction into precise, actionable intelligence.

Real-time data insights

Upon ticket purchase, SECUTIX transmits transactional data to Arenametrix in Quasi Real Time (qRT), with integration typically completed within 5 to 15 minutes of the originating transaction. This near-instantaneous data flow ensures that marketing and communications teams are operating from current, accurate audience intelligence at all times, reflecting same-day sales activity, live access control data, and the precise composition of the day's audience as it stands.

Three categories of data. One unified view.

Through SECUTIX's open API, Arenametrix receives standardised, integrated data across three dimensions:

• Personal data: B2C contacts and B2B structures: names, emails, phone numbers, postal addresses, company details. Every known fan, in one place.
• Transactional data: everything sold via SECUTIX: tickets (performances, subscriptions, donations), merchandising, services, and purchase context (timing, quantity, channel).
• Access control data: every entry scan, attendance confirmation, and no-show, fed back in real time. Enabling on-site communication, attendance analysis, and post-event follow-up at the individual level.

Critically, the data is standardised end-to-end: what SECUTIX collects is exactly what Arenametrix receives. No transformation loss, no reconciliation overhead, no gaps.

Empowering event organisers and rightholders with full insight into their data:

• Centralise all customer data in a single repository, one source of truth across ticketing, access, and CRM
• Track the full ticket lifecycle: sold, cancelled, refunded, attended, no-show
• Segment audiences with precision, by demographic, purchase behaviour, event type, artist, opponent, or genre
• Recover and manage communication consent compliantly (email & SMS, fully GDPR-aligned)
• Build targeted campaigns and automated marketing journeys directly within Arenametrix